Wherever possible, we undertake to deliver within 3-5 working days (UK mainland excluding Scottish Highlands). If delivery is to take longer for any reason, we will let you know by email or telephone within 2 working days of receiving your order.
If a product is returned due to damage or a defect, please arrange to send it back to us with its original packaging within 14 days of receipt. We will replace or refund the price of the item; all costs incurred in sending the item to you and pay your costs of returning it to us. Should you wish to return an item for exchange or have decided it is not what you wanted, please arrange to send it back to us with original packaging within 14 days of receipt.