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SunSwitch Weathersafe™ - Frequently Asked Questions

FAQs:
+ Why is SunSwitch heat so comfortable?
+ How does SunSwitch Weathersafe™ compare with gas patio heaters?
+ How many SunSwitch Weathersafe™ heaters do I need?
+ Where do I get a replacement element?
+ How safe is it?
+ Will SunSwitch Weathersafe™ be suitable for our bungalow patio?
+ What sort of guarantees do I have?
+ How long will my SunSwitch Weathersafe™ last?
+ Does SunSwitch Weathersafe™ give off any light?

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Why is SunSwitch Weathersafe™ heat so comfortable?
SunSwitch Weathersafe™ heaters emit virtually all of their heat energy at the short wave, infra-red end of the electromagnetic spectrum. Which means all of its radiant energy heats objects (like us) and is not wasted heating the air. This is exactly the same way the sun heats the earth, and it feels every bit as natural and comfortable. Unlike other types of radiant heater, hardly any of the heat from your SunSwitch is aborbed by moisture in the air. In consequence it is much more efficient as a heat source, and will cost only 8-10 pence per hour to run.
+ Tell me more

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How does SunSwitch Weathersafe™ compare with gas patio heaters?
Gas heaters produce most of their energy at longer wavelengths than quartz-halogen heaters and so tend to be less efficient. There are a number of efficiency losses associated with gas burners, by-products such as carbon monoxide and water, and their performance diminishes through time. There are no by-products associated with SunSwitch Weathersafe™ heaters, no gas bottles to mess around with – you simply switch them on.
+ Tell me more

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How many SunSwitch Weathersafe™ heaters do I need?
One SunSwitch Weathersafe™ infra red electric heater mounted at a height of 2.2-2.5m will generally serve a patio area with a table and seating for six to eight people. In theory, in perfectly still air with no parasol or awning, your SunSwitch Weathersafe™ should be comfortable to sit under with temperatures as low as 8° C. However, air is rarely still and we find that the heaters work very effectively from about 12-13°C - what you might expect on a cool spring or autumn day or a summer evening.

For a bigger but cooler zone, your SunSwitch heater should be mounted higher up. If you have a long thin patio you may want to position one every 2-4 metres. The best way to find out is to install one roughly where you think it should go, and try it out.

See our installation guidelines for further information.

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Where do I get a replacement element?
We supply replacement elements for SunSwitch and many other heaters. For prices telephone the number at the top of this page.
+ More

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How safe is it?
Because SunSwitch Weathersafe™ has a sealed enclosure, the fire risks associated with exposed elements and burners are not present. Like all heaters, SunSwitch Weathersafe™ heaters get hot - so they should always be sited out of reach. You cannot get a sun tan from SunSwitch products - short wavelength infra-red is as far away from harmful ultra-violet rays as you can get.

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We have a bungalow. Will SunSwitch Weathersafe™ be suitable for our patio?
Yes! As long as you allow sufficient air space between the top of a SunSwitch Weathersafe™ and your wooden soffit board/eaves board, there should be no problem. N.B. take extra care if you have plastic soffit or eaves boards. See our installation guidelines for clearance diagrams and further information.

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What sort of guarantee do I have?
SunSwitch products are supplied with a 12 month warranty against defective materials and manufacture. This does not affect your statutory rights.

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How long will my SunSwitch Weathersafe™ last?
The enclosure is a tough, powder coated diecast alloy, and the front is tempered safety glass. Designed for permanent installation outdoors in all weathers, it should last for many years. The element is manufactured by Philips and is rated in this product for 3000 hours use. We stock replacement elements which can be delivered to your door.

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Does SunSwitchWeathersafe™ give off any light?
Yes. It will glow red for about a minute but then the light will become much whiter. SunSwitch Weathersafe™ has a very useable light output - though a few candles will still help to create that romantic atmosphere!

 

 

 
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